Fix: ‘Disabled accounts can’t be contacted’ on Instagram

Are you attempting to direct message a friend or member of your family on Instagram but are getting the warning, “Disabled accounts can’t be contacted” instead? The text area becomes inoperable, and you are unable to communicate with the user.

Instagram users have the option to temporarily disable their profiles, which will remove them from the platform for a specified number of days or weeks. They are able to avoid social media, decompress, take a break, feel safer, etc. because of this. However, Instagram has the right to disable an account if the user disobeys community norms.

Precise Cause: Disabled accounts can’t be contacted

You must wait until the user account is restored in each of these scenarios. There are situations when you might even need to wait a few more hours for the account to revive. To find out the precise cause, it’s best to get in touch with the person somewhere else.

But you are unable to get in touch with the disabled accounts. Instagram messages may potentially appear as a result of an unidentified bug in your app or account.

When you get the message, follow these steps.

1. Update the Instagram mobile app

Even in cases when the user’s account is not disabled, this error may still appear. It is probably an Instagram bug, therefore to avoid this problem, make sure you have the most recent version of the programme.

For an Apple device, take the following actions:

1. From the Home Screen, open the App Store application.
2. The profile symbol in the top-right corner of the screen should then be tapped.
3. The section below with the upcoming automatic updates is scrolled down.
4. Finally, tap on the Update button next to Instagram to begin the installation.

On the other hand, if you own an Android, here’s what you must do instead:

1. First, launch the Play Store app on your device.
2. Then, tap on your profile at the top-right corner of the screen.
3. Go to Manage apps & device.
4.  From there, tap on Updates available.
5. Finally, find the Instagram app and press the Update icon that is adjacent to it.

2. Give It Time

There isn’t really anything you can do if the notice indicates that the user account has been disabled rather than a bug. If the individual has disabled their account, you should get in touch with them via another platform or method to see when you can communicate with them on Instagram once more.

In the event that Instagram suspends an account for violating its policies, the user will probably regain access to the platform within 24 to 48 hours. It is also advised that you wait until this point if the user has reactivated their account but the issue is still preventing them from receiving messages.

3. Limit and Allow Limitations Their Statement

Another way to make the Instagram warning that reads “Disabled accounts can’t be contacted” vanish is to restrict and unrestricted. In essence, restricting a user means that you can no longer communicate with them on the platform and that their whole exchange will now take place through your Message requests. After that, you can unrestricted the user to return the conversation to your direct messages.

1. To access your Instagram direct messages, navigate to the Home page on the app and click the
2. The messenger button is located in the top-right corner of the screen.
3. Go to the individual you’re experiencing problems reaching in their chat room now.
4. From their DM, tap on their username.
5. After that, click Options and select Restrict.
6. Confirm your action by tapping or Restrict Account again.
7. This will move their chat to the Message requests section. To unrestricted, tap on the Requests option at the top-right of your DMs.
8. Go to the chat of the user and tap on the Unrestricted button at the bottom right.
9. To verify your selection, press the Accept button.

4. Disable and Enable the Instagram Account

Blocking the person you can’t get in touch with and then unblocking them later is another easy technique to fix issues with the app or Instagram account. It should be noted that barring a user will eliminate their comments and likes on your posts; unblocking them afterward will not bring them back.

1. To get started, open the Instagram app.
2. Go to the Explore tab.
3. Then, tap on the search bar and look for the profile that shows the Disabled accounts can’t be contacted via Instagram message.
4. When their profile opens up, tap on the three horizontal dots icon at the upper right corner.
5. From the pop-up options, tap on Block.
6. Again, tap on the Block button on the confirmation prompt.

To unblock a profile on Instagram, follow the steps below:

1. From the Instagram app, go to your profile page.
2. Then, tap on the hamburger menu at the top-right corner and choose Settings from the pop-up menu.
3. From there, go to Privacy.
4. Scroll to the very bottom and select Blocked Accounts.
5. Identify the profile you blocked earlier then tap on the Unblock button next to it.
6. On the confirmation pop-up, choose Unblock again.
7. Once it’s done, tap on Dismiss.

5. Add them back as pals

Here’s what to do if you don’t want to block the user because doing so will remove all of their likes and comments from your profile permanently. Just take them out of your list of follows or followers and add them back. Next, attempt to get in touch with them to check if the message has vanished.

To accomplish so, take the following actions:

1. Open the Instagram app first.
2. Next, navigate to the user’s profile that you are unable to reach. You can find their profile by searching for it in the Explore tab or by selecting it from the profile tab’s Following list.
3. Select Unfollow from the pop-up menu when you tap on the Following button.
4. Refresh the app, go to their profile again, and tap on the Follow 

6. End the conversation with the Instagram account

1. This procedure will undoubtedly fix the issue if it is related to this particular direct message or the cache file of your interaction with the user. To resume communication with that particular user on the platform, all you have to do is end the current chat and start a new one.
2. Start by opening the Instagram app on your device.
3. Then, go to the Home tab and tap on the Instagram Messenger icon at the top-right corner.
4. Locate the chat with the user you’re having trouble contacting. Swipe left on it and choose Delete.
5. Next, refresh your DMs by pulling the screen downwards.
6. Tap on the create a new icon in the upper-right corner.
7. Search for the user, tap to select, and hit the Create chat 

Can you restore a disabled Instagram account?

If your account was deactivated or disabled by Instagram, you can get it back whenever you decide to reactivate or around a day or two, usually stated by Instagram. However, if you or someone with your password permanently deleted your account, there is no possible way to restore it. The only way to be back on Instagram in that scenario is to create a new profile.

How to contact Instagram if your account is disabled?

Though the Instagram Help Center is usually accessible via your account, you can also reach out to them via email. Compose a message to support@instagram.com, explain to them your issue and the support team will contact you soon.