Many users reported that, out of the blue, the remote of the Hisense TV stopped working. In some cases, only some buttons of the Hisense Remote Not Working.
A Hisense TV might not respond to a remote mainly due to the following factors:
- Electromagnetic Interference: If there is electromagnetic interference in the TV room that nullifies the remote’s signal, then the remote may stop working.
- Accessibility Features: Many accessibility features/apps (like Remote New) can block different remote functions and cause the issue under discussion.
- Outdated TV’s Firmware: If the TV’s firmware is outdated, then its incompatibility with the remote may cause the non-functioning of the remote.
- Corrupt Firmware of the TV: If the TV’s firmware is corrupt, then it may not properly parse the remote’s signal and cause the remote to stop working.
Verify How the Remote Works
- If the remote is functioning properly, then we may move on to the Hisense TV remote not working.
- Launch the camera app on your phone and aim it at the spot on the remote control where the transmitter is located (often on top).
- To see if a red beam appears in the phone’s camera hit any button on the remote. If that’s the case, the remote is working, and you can fix it by following the steps outlined below.
- If the phone’s camera does not show any signal from the remote’s transmitter, check if using a new pair of batteries solves the Hisense Remote Not Working.
If the issue persists, thoroughly inspect the TV’s remote for a stuck button or forcefully press each button on the remote repeatedly, and afterward, check if that resolves the issue, otherwise, try a new remote.
Perform a Cold Restart: Hisense Remote Not Working
The Hisense TV remote might not work due to a temporary glitch of the TV modules and performing a clod restart of the Hisense TV may solve the problem.
- Power off the Hisense TV and unplug the TV from the power source.
- Then unplug all HDMI and all other devices from the TV.
- Now remove the remote’s batteries and wait for 10 minutes.
- Then re-insert the batteries and re-plug the TV into the power source (do not re-insert the HDMI cables or any other TV).
- Now power on the TV and check if the remote is working fine.
If that does not work, check if relocating the TV solves the problem as electromagnetic interference can stop the infrared rays of the remote. There are reported incidents where a router or refracted light from a door caused the issue.
Turn off the TV’s Remote Now Accessibility Setup
In certain cases, the Hisense remote not working be able to control the TV because of an accessibility function, such as Remote Now, on the TV. In this case, turning off the offending accessibility feature might fix the issue. Since the remote is malfunctioning, you can follow these steps using the on-screen buttons, the Hisense TV app, the Google Assistant app, or the infrared remote (if supported) of your mobile device.
- Launch the TV’s Settings and open Accessibility.
- Now disable the Remote Now feature/app and check if the remote is working fine.
- If not, check if disabling all the Accessibility features in the TV’s settings may solve the problem.
FAQS
How do you fix the remote control not responding?
Check whether you need a fresh pair of batteries. Perform a Power reset: Unplug the TV power cord for 60 seconds (or 2 minutes for Android TVs) and plug it back in. Alternatively, for Android TVs perform a reset by holding down the power button on the Hisense remote not working for 5 seconds. Perform a TV software update.
Why is my remote suddenly not working?
There are several reasons why your remote may not be working. The most common are physical damage, battery issues, pairing issues, or issues with the infrared sensor on the remote or TV.
