Here are some techniques to troubleshoot a non-turning on Dell, ranging from simple and obvious to more complex fixes:
- Examine the AC adaptor. Before you can overview Dell Laptop Won’t Turn on, there needs to be some sort of power source.
- Make that the laptop and the power source—likely the wall—are correctly connected to the power cable. To be sure, feel free to unplug both ends and rejoin them. To make sure that’s not the issue, choose a different outlet this time.
- Take out all USB gadgets. Maybe the incorrect drive is being attempted to boot up your computer. Adjust the boot order such that your primary hard disc is at the top of the list and see if that resolves the issue.
- Restart your Dell laptop’s power. After disconnecting and turning off the computer, take out any external devices (printers, USB drives, etc.) and press and hold the power button for ten to fifteen seconds. Any remaining power will be consumed. Reconnect the charger after that to check if your computer turns on.
- Maintain the laptop plugged in, but remove the battery. If it turns on normally, the battery is probably having trouble. Although most modern Dell touchpad laptops won’t Turn on and lack a detachable battery, if yours does, you can change it on your own.
- When the laptop boots up, press F12 to launch the Dell diagnostic tool. When your computer turns on but doesn’t boot up properly, Dell machines come with an inbuilt utility that can diagnose issues. Although it might not resolve the problem instantly, it might provide you with an error code that can help you find the solution.
- Enter Windows Safe Mode by booting up. Try starting your computer in Safe Mode if it turns on but doesn’t boot into Windows. You can then check for infections and remove any software that might be creating problems with the startup.
- To reset the BIOS on your motherboard, clear the CMOS. Restoring the system BIOS to its original configuration may resolve booting problems because it is the first piece of software your computer must run when it turns on.
- Speak with Dell customer service. For more detailed instructions, go to Dell’s support page and type in the model name of your laptop. Your laptop might be eligible for a free repair or replacement if it’s still covered under warranty.
- Reset your computer to factory defaults. The nuclear option is to perform a factory reset if your computer turns on but still won’t start up properly. Your computer will be installed with a fresh copy of Windows, exactly as it was when you originally purchased it.
FAQS
Why won’t my laptop turn on even when plugged in?
It could be an issue with the power brick or the battery. Try a different power brick if possible, and try replacing the battery if that doesn’t work. Most newer laptops won’t let you remove the battery, though, so your best bet might be to contact your laptop manufacturer’s customer support.
How do you get files from a laptop that won’t turn on?
If your computer still works but can’t boot into Windows, try using a USB drive to start it up and gain access to your hard drive. You can then transfer the files. You can also try physically removing the hard drive from the laptop and connecting it to another PC.
